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If you have any questions or feedback, please fill out the form below and we will reply to you in less than 6 hours. Customer service is only through email.

Email:  customercare@crystaliausa.com

Address: 2421 S Susan St. Santa Ana CA 92704

Phone: 213-441-4382 (Working Hours Mon-Fri, 9:00am-5:00pm PST) 

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Customer Services

Call Us: 201-723-5118

Mon-Fri: 9:00 am - 6:00 pm PST

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INCREDIBLE CUSTOMER SERVICE

Our team is available 24/7 through email with an average response time of under 60 minutes.

SHIPPING

Free Shipping on all orders with no minimum purchase price obligation! That is the way it should be.

RETURN POLICY

Hassle-free returns. You can return any item purchased on CRYSTALIA within 30 days of the delivery date. No questions asked! 

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

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Shipping

  • Standard shipping within 2 to 4 business days
  • Expedited delivery options also available. 1-3 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times

                                                                                                                                                                              

    Returns And Exchanges

    • We have 100% customer satisfaction money back guarantee.
    • All products are returnable within 30 days of the item's delivery.
    • To be eligible for a return, your item must be unused and in the same condition that you received it.
    • See conditions and procedure in our return FAQs

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